LAST UPDATED: OCTOBER 18, 2016
We do our very best to protect our customers personal information. Please be advised however, that while certain sections of the Stickerbeans.com website (the “Website”) use industry standard technologies to safeguard your personally identifiable information, the Internet is an open system and we cannot provide absolute assurances that your personal information will not be intercepted and/or decrypted by third parties.
We identify what information is required to fulfill your orders. Should you opt against supplying us with the required personal information, we will be unable to provide you with our products.
- Information Collection. We may collect personal information including your name, address, email address, telephone or mobile number, user name and password, geolocation information, and, if you make a purchase on the Website, your payment information, as well as non-personal information about your use of the Website.
- Information Use. We may use the information we collect from and about you for purposes including to provide you with our products, provide you with targeted offers and advertising on our site and other sites you may visit, and contact you when necessary.
- Information Sharing. We may share the information we collect from and about you with our service providers, when necessary to protect our rights or comply with judicial process, and in aggregate or non-personally identifiable form.
Note: You must be 18 years or older to register for an account and as a customer of StickerBeans™.
INFORMATION COLLECTION PRACTICES
Personally identifiable information is information that identifies you specifically. The personally identifiable information we collect may include contact information like your name, email and physical addresses, telephone numbers and date of birth when you subscribe to our newsletter or mailing list. We may receive personally identifiable information about you from other sources as well. Examples of these sources are entities that can help us correct our records, improve the quality or personalization of our products to you, provide demographic data, and help prevent or detect fraud. In addition, we may collect information from consumer reporting agencies, affiliates, or other service providers if you apply for credit. We also receive and store certain types of information when you interact with our Website, e-mails, and online advertising. Our purpose is to allow the Website to work correctly, to evaluate use of the Website and to support Website analytics and marketing campaigns.
We collect personally identifiable information from you when you: (a) purchase, order, return, exchange or request certain information about our products; (b) subscribe to our newsletter; (c) conduct a transaction where we collect information required by law; (d) visit our Website via “cookies”; (e) visiting our store; Contact our customer service department; (f) provide us with comments, suggestions, feedback or surveys; (g) otherwise submit personal information to us.
We may also collect technical information such as your internet protocol address, your computer’s operating system (e.g., Windows or Mac OS) and browser type (e.g., Google Chrome, Internet Explorer), the address of a referring website, if any, and the path you take through our web pages through the use of “cookies”. Cookies make it possible for you to browse our website. Cookies and web tags also let us learn how people use our Website, which in turn helps us improve our Website for you to use.
We reserve the right to use your internet protocol address to help diagnose problems with our server, and to administer the Website. Your internet protocol address may be used to gather broad and specific demographic information as well as for validation purposes. We may use “cookies” to recognize you as you use or return to our Website. This is done so that we can provide a continuous and more personalized shopping experience for you. A cookie is a small text file that a website or e-mail may save to your browser and store on your hard drive. Cookies are text files that we place in your computer’s browser to store your preferences. To find out more about cookies, please visit www.cookiecentral.com. Even in the case where a user rejects a cookie, he or she may still use the Website. We may also use web beacons. Web beacons allow us to know if a certain page was visited, an email was opened, or if ad banners on our Website and other sites were effective. Web beacons utilize certain tracking software to capture your domain name address (the address of your Internet service provider) for purposes of tracking statistics at our Website. The capture of your domain name is a common practice among websites for measuring the number of hits, pages visited, and length of user session. We use this information to measure the effectiveness of the applicable Website offerings in order to service you better. We operate cameras in our stores for security and operational purposes, such as to measure traffic patterns. Except for security purposes, we do not use these cameras to identify you personally.
USING OR SHARING YOUR INFORMATION
We send two kinds of email: (a) emails about cool stuff happening at StickerBeans™; and/or (2) emails containing important information about our products. You can opt out of the former, but not the latter.
We may use the information we collect from and about you for any of the following purposes:
- To respond to your inquiries or requests, process and fill customer orders, verify your qualifications for certain products, process payments and prevent transactional fraud, provide delivery and other notifications, and contact and communicate with you;
- To develop new products and to conduct analysis to enhance current products;
- To provide you with customized Website content, targeted offers, and advertising on the Website, on other third-party sites or apps you may visit, or via email;
- To contact you with information, newsletters and promotional materials from StickerBeans™;
- To contact you when necessary;
- To review the usage and operations of our Website, improve our content, products, or address problems with the Website or our business;
- To use your data in an aggregated non-specific format for analytical and demographic purposes;
- To manage our telecommunications networks;
- To protect the security or integrity of the Website and our business; and
- As otherwise described to you at the point of data collection.
You agree that by submitting your e-mail address at the Website you may receive email marketing from us and our third party advertisers. In addition, you agree that such act constitutes a purchase, an inquiry and/or an application for purposes of the Amended Telemarketing Sales Rule, 16 CFR §310 et seq. (the “ATSR”). With respect to the ATSR, and notwithstanding that your telephone number may be listed on the Federal Trade Commission’s Do-Not-Call List, we or our designee retain the right and you hereby expressly authorize us and/or our designee to contact you via telemarketing in accordance with the terms of the ATSR. Moreover, by registering with, or requesting information from us or another third party advertiser at or through the Website, such action shall constitute a purchase, an inquiry and/or an application with the respective affiliated third party advertiser for purposes of their compliance with the ATSR and you may be contacted via e-mail, instant messaging, text messaging, direct mail and/or telemarketing by such third party advertiser in accordance with the terms of the ATSR.
THIRD PARTY LINKS
When you connect to the Website through third party websites such as Facebook.com, those websites might share information about you with us. Those third party websites may show information about you to us however, the sharing of this information is determined by their privacy policies. These third party privacy policies are typically long and tedious to read, but you should probably read them anyway in case you have questions or concerns. We also provide our own terms for you to read, which can be found by clicking here.
You may exercise choices related to our online operations and advertising. For instance, you can choose to browse our Website without accepting cookies. Please know that cookies allow us to recognize you from page to page, and they support your transactions with us. Without cookies enabled, you will still be able to browse our Website, but will not be able to complete a purchase or take advantage of certain website features.
Additionally, we want to communicate with you in ways you want to hear from us. Examples are newsletters, special offers, surveys and new product announcements. To the extent applicable, we will use an opt-in standard for phone and text messages. We also use an opt-in standard for sharing personally identifiable information with third parties for marketing purposes. Opt-in means we will only conduct the activity with your express consent. We use an opt-out standard for all other communications. Opt-out means we will conduct the activity unless you tell us not to. You can provide us your marketing preferences by contacting the privacy department as described in the “Contact Us” section below. If you contact us by e-mail or mail, please be sure to include your full name, the types of communications you would like to receive or not receive, and your related contact information. For instance, if you would like to opt-out of mail, include your mailing address. Please allow sufficient time for your preferences to be processed. It may take up to 10 days to process your requests related to e-mail and 4-6 weeks for other requests. You can also change your mind about your marketing preferences. To do so, you can contact us as described in the “Contact Us” section below. Please be aware that, even if you have opted out of receiving marketing communications from us, we may still contact you for transactional purposes. Some examples are contacts for customer service, product information, service or reminder notices, or recalls. We may also need to contact you with questions or information regarding your order, such as regarding order status, shipment, or refunds.
You may also opt-out of certain online advertising called interest-based advertising. Interest-based ads are ads that are served to you based on your browsing behavior. The goal is to show you ads more tailored to your interests. We may use how you browse and shop in order to show you advertisements on our Website that are more relevant to your interests. As an example, if you browse for “wine” with us or other sites, we may show you ads for “wine” as you browse our Website. Advertisements may relate to ™, our affiliated entities or our advertising partners. We do not currently share personal data about you with advertising partners to place an ad for them but reserve our right to do so in the future. We currently only retain data related to the ads for legitimate business purposes. In addition, we reserve the right to belong to advertising networks that may use your browsing history across participating websites to show you interest-based advertisements on those websites. You may see advertisements for StickerBeans™ on participating websites based on how you browse our website and those sites. We do not allow the network provider to provide your browsing behavior on our Website to other websites. You may opt-out of either interest-based advertising on StickerBeans™wines.com or interest-based advertising on other sites by contacting us as described in the “Contact Us” section below. Other websites you visit may offer their own opt-out methods as well. If you do opt-out of interest-based advertisements, you may still see advertisements on websites you visit, just not ads based on your browsing behavior.
SOCIAL MEDIA WIDGETS
ACCESSING AND UPDATING YOUR PII
We take reasonable steps to keep your personal information accurate and complete, so we can treat your information properly and effectively under this policy. You can access or update your information, including personal information if you have subscribed to one of our newsletters or registered for a StickerBeans™ account. Once you do, you will be able to enter and update your own contact information. Contact us at the e-mail or postal address listed in the “Contact Us” section of this policy. Please include your current contact information, the information you are interested in accessing, and your requested changes. We will provide you the information requested if reasonably available, or will describe the types of information we typically collect. We will make changes you request or will provide an explanation of what actions we will be able to take with regard to the request.
HOW WE SECURE YOUR PII
Securing your information is a company priority. We use reasonable security measures to protect the confidentiality of personal information. When we do have to collect your most private personal information, and when we store and transmit such sensitive information, that information is encrypted and is protected with SSL encryption software. While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user information off-line. However, no method of security is 100% effective and we cannot be responsible for the actions of those who may gain unauthorized access to your personal information. Wishbone makes no warranties, express, implied or otherwise as to the ultimate effectiveness of these reasonable and appropriate safeguards. All collected information is stored in a technically and physically secure environment. We make reasonable efforts to ensure that all information is secure on our systems. Access to this information is strictly limited, and not accessible to the public. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our digital marketing specialist or a customer service representative) are granted access to personal information. Our employees are dedicated to ensuring the security and privacy of all user information. Employees not adhering to our firm policies are subject to disciplinary action. In compliance with applicable federal and state laws, we shall notify you and any applicable regulatory agencies in the event that we learn of an information security breach with respect to your personal information. You will be notified via e-mail in the event of such a breach. Please be advised that notice may be delayed in order to address the needs of law enforcement, determine the scope of network damage, and to engage in remedial measures. We comply with industry standard requirements. These standards require safeguards for handling and securing customer information. These include using secure networks; encryption or other protection of data; physical and technical access controls; monitors and tests of security systems; and information security policies.
We are committed to protecting the online privacy of minors. In order to protect children’s personal information, and to meet the standards of the Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect personally identifiable information from children under the age of eighteen (18) on the Website. While the products on our Website are geared towards children, the Website itself is not. In several areas of our Website, such as when customers contact us via e-mail, subscribe to our newsletter, we may ask for birth year information. We ask for this to help us ensure that anyone under the age of eighteen (18) do not provide us personal information on the Website. Please contact us at the e-mail or postal address provided in the “Contact Us” section of this policy if you believe we may have collected information from your child and we will work to delete it.
MODIFICATIONS AND UPDATES
ELECTRONIC SIGNATURES AND ELECTRONIC RECORDS
E-mail Customer Service – customerservice@StickerBeans.com for store experience, product questions and general feedback/questions or call (201) 266-8866
You can also contact us via the address below:
Wishbone Collection LLC
129 Anderson Avenue
Demarest, NJ 07627
Copyright © 2016, Wishbone Collection LLC. All Rights Reserved.