Refund policy
StickerBeans™ Shipping and Returns Policy:
RETURNS
StickerBeans™ offers refunds on merchandise with unopened and original packaging if received within 15 days of the original purchase date.
Customers can also choose store credit instead of a refund if the return is received within 15 days of the original purchase date.
Once your return has been requested, we must receive your items within 15 days to process your return. Please ensure to send your items back ASAP to avoid any issues. Include your name and order number in your return package. Failure to do so will cause significant delays in processing your return.
RETURN ITEMS TO:
STICKERBEANS
84 Herbert Ave., Suite 101
Closter, NJ 07624
Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
- We must receive your return within 15 days of your return request for a refund. Store credit only will be issued for returns between 15-30 days of purchase. After 30 days we do not accept returns.
- We do not return final sale, clearance, used or ripped items.
- We do not accept returns on perishable goods, or food products.
- We must be notified within 7 days of receiving your items of any problems or damages to your order, otherwise, they will not be eligible for a return.
- We are a small boutique, so our inventory is limited. We will be happy to work with you to exchange your item for something that you love if we have the item in our stock. If you are looking to exchange an item, we encourage you to contact us right away.
- StickerBeans™ is not responsible for lost or stolen products marked as delivered by the Post Office. If USPS confirms delivery to the correct address, we are unable to provide a replacement or refund for your order.
- It is the buyer’s responsibility to ensure the shipping address is entered correctly during the checkout process. StickerBeans™ cannot replace or refund lost orders correctly delivered to the provided shipping address.
Returns and Refunds.
We will notify you once we have received and inspected your return, and let you know if the refund was approved or not. If approved, you will be automatically refunded on your original payment method, or you may choose a store credit. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Shipping To Us:
You will be responsible for shipping costs associated with a return. Original shipping charges are not refundable.
SHIP RETURN TO:
StickerBeans
84 Herbert Ave., Suite 101
Closter, NEW JERSEY, 07624
You can always contact us for any return question info@stickerbeans.com